An independent federal agency has just determined that the Department of Veterans Affairs retaliated against whistleblower Bradie Frink because he tried to get the VA to find his lost claims folder.
According to the U.S. Office of Special Counsel (OSC), retaliation started after Frink, a disabled veteran and employee at the Baltimore Regional Office (BRO) of the Veterans Benefits Administration, contacted Congress when he realized that the VA couldn’t add one of his children as a beneficiary to his disability payments. The reason? Employees couldn’t even locate his claims folder.
As policy, a veteran’s claim folder cannot be stored at the same office where that veteran works, in order to maintain impartiality. When Frink was hired as a clerk in February 2013, the VA attempted to move the folder out to another regional office, but soon discovered that it was lost, even though it appeared in the computer system. Frink initially made several requests, asking the VA to try and locate his folder.