An error in the Department of Veterans Affairs computer system is responsible for over 35,000 combat veterans being placed in limbo on a health care enrollment list.
The VA system requires veterans to complete a questionnaire detailing household income in order to be considered for healthcare enrollment. But that policy is not supposed to apply to combat veterans, who instead should be receiving five years of free care. Still, the system doesn’t appear advanced enough to differentiate between combat and non-combat veterans, meaning that 35,093 veterans are pending enrollment for care when they shouldn’t even be on the wait list.
Nearly half of combat vets on the list have languished for more than five years under the pending category, and after the five year period is up, they lose free access, Huffington Post reports. Most of the combat veterans have served in Iraq and Afghanistan.