VA Ousts Hospital Chief in Phoenix Scandal

The head of the troubled Phoenix veterans’ hospital was fired Monday as the Veterans Affairs Department continued its crackdown on wrongdoing in the wake of a nationwide scandal over long wait times for veterans seeking medical care and falsified records covering up the delays.

Sharon Helman, director of the Phoenix VA Health Care System, was ousted nearly seven months after she and two high-ranking officials were placed on administrative leave amid an investigation into allegations that 40 veterans died while awaiting treatment at the hospital. Helman had led the giant Phoenix facility, which treats more than 80,000 veterans a year, since February 2012.

The Phoenix hospital was at the center of the wait-time scandal, which led to the ouster of former VA Secretary Eric Shinseki and a new, $16 billion law overhauling the labyrinthine veterans’ health care system.

VA Secretary Robert McDonald said Helman’s dismissal underscores the agency’s commitment to hold leaders accountable and ensure that veterans have access to high-quality, timely care.

An investigation by the VA’s office of inspector general found that workers at the Phoenix VA hospital falsified waiting lists while their supervisors looked the other way or even directed it, resulting in chronic delays for veterans seeking care. At least 40 patients died while awaiting appointments in Phoenix, the report said, but officials could not “conclusively assert” that delays in care caused the deaths.