A failure to scan outsourced medical records has caused an approximate three- to five-month backlog at the Memphis Veteran Administration Medical Center, The Daily Caller has learned.
TheDC was exclusively given a photo snapped of the medical records room on June 12, 2014. In the photo, hundreds of unprocessed medical records sit idly, causing delays of up to five months.
According to a whistle-blower who wished to remain anonymous because they are still employed by the Memphis VA Medical Center, the medical records room is for entering test results and other medical data that occurs after a patient is outsourced for medical tests or procedures.
A recent audit by the VA found the Memphis VA Medical Center had an average wait time for the initial appointment of fifty days, which flagged this facility for extra inspections.
The medical records shown in the photo are generated when the VA refers a patient to another hospital for further medical procedures. Medical tests like colonoscopies, Magnetic Resonance Imaging (MRI), and X-rays, are among the tests that can be performed by an outside hospital, said the whistle-blower.