CONFIRMED: VA Employees Shredded Veterans’ Claim Documents

It’s been confirmed. Employees at the Los Angeles VA Regional Office shredded paperwork related to veterans’ disability claims.

A new report from the Department of Veterans Affairs inspector general discovered that a tip-off received in January alleging that staff improperly shredded documents is nothing short of true.

According to investigators, it’s not clear how many documents were shredded prior to the start of the review, but they did find nine documents related to veterans’ claims discarded in the shredding bin, despite policies existing to prevent this exact practice. Five of the documents had missing signatures from both employee and supervisor.

In one case, VA staff received a letter confirming that a veteran suffering from post-traumatic stress disorder was unemployable and promptly placed the document into a red box designated for shredding. Staff did not include the claim in the electronic system.