Your doctor’s office should be one of the places you feel safest. After all, they can heal all your ailments and are generally someone you can trust, right? But what if your doc could be putting your personal information and records at risk? According to the Ponemon Institute’s Third Annual National Study on Medical Identity Theft, an estimated average of 2 million Americans are victims of medical identity theft yearly.
“There are some things doctors are doing that violate HIPAA (patient privacy) laws and could be compromising your personal information,” says Dr. Michael Nusbaum, President and Founder of MedXCom, the leading Medical Records App for physicians. “If a doctor is texting other doctors about patients on his or her cell phone, speaking to patients on a cell phone in a public place, calling the pharmacy with your information on a cell phone or unsecure line, or doing Skype consultations with patients where anyone can walk into the room, these are all clear privacy violations,” Dr. Nusbaum says.
Here are his top tips for keeping your personal information safe and secure.
1. Keep everything locked up: Anything with identifying information should be treated as if it were a bank statement, Dr. Nusbaum says. “Don’t keep copies of your medical or health insurance records in your office, purse ,or any other vulnerable spot. Anyone can copy this and use the information. Also, always shred your health insurance forms, prescriptions, and health documents if you do not plan on saving them in a safe, locked place.”
2. Skip the paper trail: Instead of a folder full of papers, “store valuable health information electronically on a HIPAA- compliant, trusted site such as MedXVault,” Dr. Nusbaum recommends. “Also investigate online, secure sites that will allow you to hold documents in a secure format in one place where you control the access to those records.”